She did not like the sight unseen estimate we gave her when she emailed us. When we responded with the sight unseen estimate, based on our past experiences with odor problems; she insulted us, called us extortionists and accused us of highway robbery. A simple, thanks anyway would have sufficed. It's funny how she left out her insulting response to our email estimate. She also twisted what we said about flies and maggots.
This is in response to a bogus 1 star review we received.
I asked for a quote for an interior detail to remove odor from my car and the owner emailed me saying it would be $500, without asking any questions about my car, what I needed, or really anything but telling me what I "need" followed by "$500$". When I replied back that it was a ridiculous estimate, having gotten my car detailed numerous times before, he replied with a lovely sentiment that my car was going to be infested with maggots. Needless to say, not great customer service. Only reason I even reached out is because my usual place was super booked and I needed fast service. So avoid the extortionist at all costs.
No one should be allowed to lie about a business and get away with it – the review is outright libel.
Sad world we live in when a person lies and tries to damage a business with a BS review.
We have the actual email request and our response to her dilemma.
Disrespectful. Terrible customer service.
Mark Of Perfection Auto Detailing is a US Car Wash based in Manville, New Jersey. Mark Of Perfection Auto Detailing is located at 1321 Dukes Pkwy E, Manville, NJ 08835, USA.
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